Quality Assurance

Quality Assurance

Essential Personnel operates under a quality system, which incorporates policy, relevant standards, procedure manuals, internal and external auditing, continuous improvement practices, and document control.



We are accredited against four sets of standards, the ISO9001:2000, the Quality Standard under the International Standards Organisation, the Disability Service Standards (DSS) under the Disability Services Act 1986,the Australian Quality Training Framework (AQTF) and Standards for Registered Training Organisations (RTOs).


In addition auditing through the Integrated Monitoring Framework takes place annually for State Funded Disability programs. EP is compliant in all accrediting systems.