Coworkers play a huge role in the employee experience. For example, a growing number of organizations include peers in the hiring process so that candidates can meet some of the people who may be their future colleagues. Many companies have incorporated new-hire “buddy” programs into the welcoming and socialization components of their onboarding processes. And multi-rater reviews (sometimes called 360-degree feedback) solicit input from an employee’s peers as part of his or her review process.
One aspect of the employee experience that doesn’t get discussed much is peer-to-peer (or peer-based) learning, which can take place in both formal and informal organizational settings. One great benefit of this type of learning is that both the teacher and the student can find the experience valuable.